Chapter 4 — Reports(Tutorial example at the end)

Why this chapter matters

Reports help owners and managers see operations in numbers and charts: how busy messaging and workflows are, how many forms were approved, and whether to add people or tune flows. Filter by period and export when the report supports it.

Examples:

  • Operations reviews real-time or daily reports weekly to decide on support staffing.
  • Finance opens monthly reports and form instance reports at month-end to reconcile signups vs approvals.
  • Managers use form pivot analysis to slice survey or application data from different angles.
  • Owners describe “this month’s sales by customer” in AI BI Builder and generate a dashboard from a dataset.
  • Engineering uses template reports to drop site photos onto a fixed Word / PDF layout and download it.

The left menu Reports section lists multiple sub-reports; each may be licensed separately — without permission the menu hides or the page shows access denied.

Report menu overview (names follow UI)
Menu nameRough purpose
AI BI BuilderPick a dataset and fields, describe the view in plain language, save or import/export the definition.
Real-time reportNear-live operational or workflow snapshot.
Daily reportStatistics and trends aggregated by day.
Monthly reportMonthly rollups for month-end reviews.
Apps media reportPhotos grouped by run and process data; select or exclude, then export PDF, Word, or ZIP.
Template reportPick photos from apps media, apply a library template, let AI map photo slots, then download.
Form instance reportSubmission counts and status by period; preview fills and export PDF (one page per form) or Excel.
Form pivot analysisCross-tab analysis of form data across dimensions.
Commerce reportsMonthly statements and sales-order pivot (permissions can be separate).
System usage billingWorkflow runs, Meta outbound messages, AI calls, and amounts.

4.1 Typical workflow

  1. Open Reports in the left menu, then pick a report type.
  2. Set date range, workflow, form, or other filters on the page.
  3. If Export exists, download PDF or Excel (when that report implements export).

If numbers do not change after changing filters, confirm you clicked Query / Apply (or similar) and wait for loading to finish.

4.2 AI BI Builder

For colleagues who do not write code: pick or create a dataset, describe the view in plain language, and preview a report or dashboard.

Where to go: left menu Reports → AI BI Builder.
  1. Choose New report (tabular detail) or New dashboard (charts and KPI cards).
  2. Choose data: chat to create a dataset from Odoo, Excel, or Google Sheets (joins, or attach a screenshot of an existing report to map columns), or pick an existing dataset and fields.
  3. Describe the need, click Generate, preview, keep asking for changes, then save. The saved list supports open, export, and import of definition files.

4.3 Template report

Place photos collected in a flow onto a layout from the report template library.

Where to go: Reports → Template report.
  1. Filter workflow instances the same way as Apps media, and tick photos to print (exclude the rest).
  2. Pick a template; AI maps photos to PHOTO slots — adjust if needed.
  3. Preview and download.

TutorialExample: reviewing leave, expense, or sales form statistics

When leave, expense, or quote-request forms are collected through forms and flows, managers use Form instance reports for volumes and status by period, Form pivot analysis for cross-tabs, and AI BI Builder when they want a custom view in plain language — matching “HR attendance stats” or “expense history” style needs in the reference diagrams.

  • Report permissions may be separate from menu visibility; ask your administrator if something is missing.

How the product ties together: reporting reads stored form instances and workflow-related data; filters are meaningful when names and fields match what you designed in Chapter 2.